How RISE Delivers Freshness From Our Oven to Your Door
Every cake that leaves our Charleston bakery is baked to order, frozen at peak perfection, and carefully packaged for its journey to you. This page walks you through each step of that process— from how your cake stays impossibly fresh, to when it arrives, how to unbox, and how to handle the dry ice that keeps it perfect on the way. Here’s exactly what to expect when you order from RISE.
How does my cake stay so fresh?
Freshly made-to-order from scratch.
Frozen overnight to ensure freshness.
Shipped overnight with dry ice to keep fresh.
Dry ice keeps it fresh-frozen until you unbox.
For optimal freshness, bring the package inside and unbox (as directed below) as quickly as possible.
Where are orders shipped?
Anywhere in
South Carolina
Sorry, no PO Boxes.
Planning to expand to the continental United States, soon!
When will I receive my order?
Orders ship Monday through Friday for delivery Tuesday through Saturday.
| Ordered | Prepared | Shipped | Delivered* | |
|---|---|---|---|---|
SundayAfter 12 PM |
MondayBefore 12 PM |
Monday |
Tuesday |
Wednesday |
MondayAfter 12 PM |
TuesdayBefore 12 PM |
Tuesday |
Wednesday |
Thursday |
TuesdayAfter 12 PM |
WednesdayBefore 12 PM |
Wednesday |
Thursday |
Friday |
WednesdayAfter 12 PM |
ThursdayBefore 12 PM |
Thursday |
Friday |
Saturday |
ThursdayAfter 12 PM |
FridayBefore 12 PM |
Sunday |
Monday |
Tuesday |
FridayAfter 12 PM |
SaturdayBefore 12 PM |
Sunday |
Monday |
Tuesday |
SaturdayAfter 12 PM |
SundayBefore 12 PM |
Monday |
Tuesday |
Wednesday |
Delivery arrival times may be subject to carrier delays beyond RISE’s control.
What do I do when I receive my order?
Do NOT touch the DRY ICE with your BARE HANDS.
Unbox on arrival (keep in bakery box while thawing).
Refrigerate thaw (overnight) for best results.
Cake may be kept frozen for up to one month after arrival for peak freshness.
Remove cake collar and gusset bag while cold.
Bring to room temp 2–4 hours prior to serving.
Wrap leftovers in plastic wrap and refrigerate.
How do I safely handle and dispose of DRY ICE?
Your order is shipped frozen with DRY ICE to maintain freshness during transit.
Please adhere to safety guidelines when handling.
DO NOT TOUCH WITH BARE HANDS
Dry ice can cause severe burns or frostbite. Always handle with gloves or a towel.
DO NOT EAT OR DRINK
Never ingest dry ice or place it in food or beverages.
VENTILATION REQUIRED
As dry ice sublimates, it releases carbon dioxide gas, which can be harmful in enclosed spaces. Keep in a well-ventilated area.
SAFE DISPOSAL
Allow remaining dry ice to sublimate at room temperature in a ventilated space.
NO CONFINED CONTAINERS
Never place dry ice in sinks, toilets, trash cans, or other confined containers. SEVERE RISK OF EXPLOSION DUE TO PRESSURE BUILD-UP.
KEEP AWAY FROM CHILDREN & PETS
Dry ice is not safe to touch or play with under any circumstances. SEVERE RISK OF INJURY TO CHILDREN OR PETS.